As a general practice, what does an HOA board do if there’s a problem in the association that exists right now, but not enough money in the reserves to fix it? Is issuing a special assessment the way to go, or can the board use other funds in the reserves?
The slightly technical definition of a reserve study is: a budgeting tool based on the art and science of anticipating and preparing for major common area repairs and replacement expenses an association will face in the future.
You’ve heard the phrase, “don’t judge a book by its cover.” But sometimes, it’s important to not underestimate the power of first impressions. Take the signage in your homeowners association for instance.
Community association board members and managers might not immediately think of customer service as one of their priorities, but it's important. Customer Service is an integral function of any organization. The need for excellent services is just as vital to an association’s success as it is to a business that sells goods and services.
If you live in a Common Interest Development, you may not realize that you are among the 73.9 million Americans who live in a property owners or homeowners association, including condominium communities.
You may think that most residents are happy living in your community, and hopefully, that is the case, but how do these 70 million residents feel about their own associations?
Is your HOA board ready for the association’s annual meeting? Typically, most homeowner’s associations hold their annual meetings at the end or beginning of the year. Not only is it a great way to keep members informed, but it’s also the time for many HOAs to hold board elections – in fact, it’s also the law in many states, such as California.
You’ve sent out the candidate solicitations, you’ve gone through finding members who are willing to serve on your board, printed the ballots, and mailed out a professionally prepared cover letter with two envelopes (postage paid!) – just like your CC&Rs or Bylaws outline. Now you have a new HOA board, right?
Then, someone you’d least expect notifies you, as the Director, that they are disputing the election because your HOA does not have election rules!
There are often common misconceptions among homeowners about what contributes to the rise and fall of property values in a homeowners association.
Some homeowners associations experience a high volume of graffiti within their neighborhoods. The association should be monitoring these incidents and should immediately remove graffiti from common areas when this happens. Members are encouraged to do the same with their property, as well as taking steps to deter vandals in the neighborhood.
When an HOA board is hiring or evaluating an HOA management company it’s important to look at the big picture. The skill set that your homeowner’s association is looking for or may need will differ from others, but in general an HOA manager should possess leadership skills, communication skills, administration skills, and also be backed by a company who offers support in these areas.